Rebranded tech company bidding to transform the delivery industry

Manchester tech business The MPD Group has rebranded to Sorted.Group as its founder sets out to transform the delivery industry.

Led by a team of top-flight industry experts who bring together decades of board level expertise from the worlds of tech, logistics and retail, Sorted.Group claims to be driving a wave of technological changes across the global delivery industry as it becomes the hot new battleground for ecommerce growth and customer loyalty.

The proliferation of technology, alongside the rapid growth of mobile commerce, have resulted in an ever more demanding global consumer, who wants instant gratification when it comes to how they buy and receive their goods.

This has driven massive changes in the ecommerce industry but to date the delivery industry hasn’t kept pace, with the last real innovation in the industry being Sunday delivery in 2015.

This is now set to change according to Sorted.Group founder and chief executive David Grimes who believes the industry is being held back by a “delivery experience gap” which he says his company is set to attack.

He said: “Consumer expectations have reached an all-time high as retail giants such as Amazon continually push the art of the possible on delivery.

“Customers now expect their goods to arrive when they want it, where they want it and how they want it.  When you align this with what is actually possible in terms of the tech and capabilities at both retailer and carrier level, there’s a massive ‘delivery experience gap’ that we intend to address.

“Today’s consumer is used to being able to order a taxi, find love, rent a house in a foreign country and listen to whatever music they want with the swipe of a finger.

“So, why can’t they get their parcel redirected to work instead of their home, an hour before it’s due, simply at the touch of a button? The delivery industry hasn’t nailed this level of simplicity when it comes to the delivery experience.  That is until now.  At Sorted.Group we are harnessing and developing tech to embrace this change and give customers what they want, control.”

Sorted.Group was founded in 2010 by Grimes, with the launch of MyParcelDelivery.com and has gone from his parents’ kitchen table to a global software company in just seven years.  By the end of 2017, Sorted.Group’s technology will be operating in 19 countries, 12 languages, and nine currencies.

Today, Sorted.Group is headquartered out of Manchester city centre and its portfolio comprises: Sorted (new App launching late 2017), Sorted.Pro (formerly Electio), Sorted.Hero (formerly Basket Hero) and MyParcelDelivery.com.

Grimes added: “We think Sorted, alongside our new ‘Hand of Good’ logo, is a powerful, positive name that embodies our passion, our efficiency and our Manchester roots.

“We now have a brand that is as disruptive, brave and innovative as we feel and that sits perfectly with our growing product portfolio and global roll out.  I’ve never been prouder of my team and my business than I am today. And I’ve never been more excited for the future.”

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