United Utilities plan proposes cuts of 10.5% on customers’ bills

Steve Mogford

North West water and wastewater company United Utilities aims to cut bills by 10.5% between 2020 and 2025.

The Warrington-based firm revealed its business plan for the next five-year regulated period, known as AMP7, which plans to build on progress in the current AMP6 regulatory period, from 2015 to 2020.

Among other targets in the new business plan are a cut in expenditure of more than £1bn, compared with the AMP5 period, and a £750m ‘water resilience scheme’ during AMP7 and AMP8 for customers in Manchester and the Pennines.

This would involve improvements to the Haweswater Aqueduct, which serves customers in Manchester and the Pennines.

Chief executive Steve Mogford said today: “Our business plan sets out our ambition to build on our achievements in AMP6 and deliver a better quality, more reliable water and wastewater service for customers in the North West of England to 2025 and beyond.

“We are cutting bills such that they will be lower in real terms in 2025 than they were 15 years ago, whilst also delivering higher standards of service, increasing resilience, delivering innovation and investing for the long-term.

“We exit AMP6 as a high performing, responsible company and have submitted a plan for AMP7 that delivers for customers.

“Our plan represents the next step towards our vision to be the best UK water and wastewater company and has benefited from extensive engagement with customers and other stakeholders in our region.”

He added: “We are excited about what it means for AMP7 and beyond and we are confident that this is a very high quality and ambitious plan, rich in content, with a compelling proposition of bill reductions and service improvements.”

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