People on the Move: Ombudsman Services; Cumbria LEP; GJD; Workspace Design & Build; Clearwater International

Matthew Vickers
Matthew Vickers has been confirmed as chief executive and chief ombudsman at Ombudsman Services, succeeding Lewis Shand-Smith who is standing down after 10 years. Based in Daresbury, near Warrington, Ombudsman Services resolved more than 90,000 consumer complaints last year and has handled more than 1.3 million cases in total. Founded in 2002, it is the single ombudsman for the energy sector and is one of two Ofcom-approved alternative dispute resolution (ADR) providers in the communications sector. Since 2015 it has administ... For the full story register now for free or login below...