Trafford Centre owner launches five year plan to deal with high street crisis

Trafford Centre

The owner of Manchester’s two biggest shopping centres has carried out a major review of its business as a result of the crisis gripping the retail sector.

Rents at Intu’s shopping centres have fallen by almost 18% to £205m over the last six months.

The firm says it is putting together a five year strategy aimed at dealing with falling rents and increasing closures.

And the firm which owns the Trafford Centree and the Arndale Centre is expecting more bad news in the months to come.

There have been a wave of CVAs and administrations including Debenhams, House of Fraser, New Look and Mothercare.

As a result Intu has been working on a major overhaul of its business to tackle the crisis.

The combination of the rise of internet shopping and continuing economic uncertainty has resulted in closures and administrations on the High Street.

Chief executive Matthew Roberts said: “The first half of 2019 has been challenging for intu. We have experienced further downward pressure on like-for-like net rental income and property values resulting from a higher level of administrations and CVAs as some retailers struggle to remain relevant in a multichannel world.

“These challenges, facing intu and the whole sector, have been well-documented and, while there are no quick fixes, I am confident that we can address them head on.

“Over the past nine months we have carried out the most comprehensive review of the business that intu has ever undertaken.

“We know radical transformation is required and have developed a new, ambitious five year strategy to reshape our business and address the challenges we face, with a priority to fix our balance sheet. With the people changes we have made, we now have the right leadership team in place with the appropriate skill sets to deliver this plan and drive the business forward.

“Regardless of current sentiment, one thing is clear: the physical store is not dying, it is evolving. The right store in the right location still plays a vital role in retailers’ multichannel strategies and we are starting to work with them as partners sharing the risks and rewards.

“Our centres will also transform as we turn them into thriving communities – places where people want to live, work and have fun, as well as shop.

“Change will not happen overnight, but I am confident we have the right plan in place and an energised, dynamic team to deliver it.”

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