Preston firm targets US growth after winning Queen’s Award

Donna Twose and Damian Walmsley

Preston-based language services provider Language Insight is eyeing further global growth, after winning the Queen’s Award for Enterprise for International Trade 2019 earlier this year.

The past three years have seen overseas sales rocket by 230%, with revenues increasing by 33.4% in 2018/19 alone and international trade accounting for almost 50% of sales.

Just as impressively, the company has expanded operations globally and now employs staff at locations including New York, and Germany with plans to open extra offices in 2019.

Managing director Donna Twose said: “We have been experiencing significant growth for several years, which was recognised by the Queen’s Award, and we hope this, in itself, will contribute to continuing growth and success – in particular in the US market.”

She added: “Managing fast growth is a significant balancing act in terms of recruitment, training and infrastructure.

“Attracting the right talent has been crucial to our success and is an ongoing process. Equally important is our ‘follow the sun’ operating hours for clients in every corner of the globe, which can be achieved by strategic office locations as we continue to grow.”

Language Insight was founded in 2009 by Donna and the firm is currently celebrating its 10th anniversary.

Based in Preston its staff are located throughout Europe and the USA. The business is one of few translation providers to be internationally accredited to ISO9001 Quality Management, ISO27001 Information Security and ISO17100 Translation Services.

Donna and her team have been helped along the road to success by the accountancy and business advisory firm MHA Moore and Smalley.

Partner and head of the firm’s international services, Damian Walmsley, said: “We identified ways in which Language Insight could grow by setting strategic goals, which have helped the business to generate expansion and raise its profile internationally.

“Donna has built an exceptionally talented team and I’m confident they will continue to grow and succeed.”

Language Insight attended a Royal reception for Queen’s Awards winners at Buckingham Palace in June, followed by a presentation by the Lord-Lieutenant of Lancashire and other civic dignitaries at its office in the Summer.

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