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900 jobs: the cost of Shop Direct’s internet success

28th January 2009

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SHOP Direct, the home shopping group, has today announced that it is to close its Crosby call centre, and axe at least 900 jobs.

All 1,000 call centre workers will lose their jobs and another 150 will go across other areas of the businesses, including at its Speke headquarters.

Chief executive Mark Newton Jones said the company hopes to relocate 250 staff - leaving 900 out of work.

The group said the Crosby closure is part of its “transformation” to an online-led business.

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