HomeServe overhaul starting to show results

WALSALL home emergency business HomeServe has seen a hike in both revenue and profits in the six months to September 30.

Revenue was up 8% to £229.6m (2011: £213.1m) while adjusted profit before tax was up 9% to £25.6m (2011: £23.5m).

The firm is still getting to grips with re-focusing its UK business following a well-publicised mis-selling scandal, for which the investigation is still on-going.

Customer numbers are now down to 2.5m (HY12: 3.0m, FY12: 2.7m) while its retention rate is down to 78% (HY12: 82%, F... For the full story register now for free or login below...