Lloyds concludes new banking deal with Staffordshire local authority

LLOYDS Bank Commercial Banking has announced a new agreement with Tamworth Borough Council, which will see the provision of ongoing banking facilities across all of the local authority’s services.
 
Established following a competitive tender process, the new partnership follows the end of the council’s relationship with its previous banking provider.
 
The authority cited the bank’s streamlined practices and services as one of the reasons for its selection. However, the agreement is also likely to lead to savings for the council as it looks to deliver services to the borough’s 77,000 inhabitants.

The bank’s specialist Education, Government and Communities team (ECG) will deliver the new agreement, and will work closely with the council to provide a fully tailored service.
 
Cllr Rob Pritchard, Deputy Leader of Tamworth Borough Council, said: “Lloyds Bank stood out during the tender process, particularly because of its electronic banking facilities. We are looking to encourage customers to pay by direct debit and to use our council tax and benefits services online, as we look to shift more customers online.
 
“The ECG team has an understanding of the challenges we are currently facing and by introducing the new banking service, has helped to make the transition a smooth and simple process. We are pleased with the results and service we are seeing, even at this early stage of our partnership.”
 
Jatinder Dhaliwal, Relationship Director at Lloyds Bank Commercial Banking, said: “We recognise the importance of the public sector to the local economy, and the valuable support our industry expertise can have when helping to guide councils like Tamworth Borough through the decision making process.
 
“Working with local authorities is not a ‘one size fits all’ process. We will be working closely with Tamworth Borough Council to ensure we provide tailored and valuable support to the authority.”