£1m Betfred contract for cloud tech specialist

Yorkshire technology specialist Vapour Cloud has secured a contract with bookmaker Betfred worth more than £1m. The betting firm has invested in Vapour’s omnichannel platform Höllr, as part of an extensive project to overhaul its call centre infrastructure. When fully deployed, the solution will comprise recordable voice, video, SMS, email and social media dialogue. A secure payment gateway will also ensure adherence to industry legislation. The contract was won in association with pure technology group (PTG). Vapour... For the full story register now for free or login below...
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