BT dials up recruitment drive with 65 roles in South Yorkshire

BT is creating more than 1,000 permanent customer service jobs, including 65 in Doncaster, as part of the company’s commitment to answer 100% of customer calls in UK & Ireland call centres by 2020.

Building on the 1,100 roles created across the UK in the last year, BT Consumer will no longer use contract roles and has created these new permanent positions across a number of locations.

All customer advisors currently on contract roles at BT Consumer’s sites across the UK will be offered these new roles.

Marc Allera, CEO of BT’s consumer business, said: “We’re continuing to invest across the UK to give our customers the best connections, service, and experiences. These new roles will provide better job security, and will mean our people can focus on putting our customers first and offer the best help and support, whether on the phone or online.”

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