Angry customers round on owners as baby products retailer enters administration

A family-run baby products shop has slumped into administration leaving angry customers demanding refunds for products they haven’t received.

PreciousLittleOne, based in Grantham, has called in administrators Andrew Smith and Kenneth Marland from Harrisons Business Rescue.

In its latest available accounts, PreciousLittleOne employed almost 50 staff at its London Road Industrial Estate address.

Customers have reacted angrily to the news, with some having waited months for orders to be fulfilled only to hear the news, with one saying: “They must have knew they were having difficulties when they took my order back in November. Then, when I ask for a refund no action was taken. I’m just glad it was only £18.

“I feel for the workers, but as for the owners of the company – no sympathy.”

Another said: “How they were allowed to continue taking orders knowing full well they had a back log of orders to be fulfilled is beyond me. And that is well before going into administration. I just hope all those who have placed orders are able to get a refund.”

A statement from the administrators said: “We advise that Preciouslittleone Limited was placed into Administration today. Formal notice will be sent to you in due course.

“The administrators are reviewing the company position but are aware that some customers had placed and paid for orders where the goods have not been provided.

“It is unlikely that the company in administration will be fulfilling those orders in the near future.

PreciousLittleOne was set up in 2003 by Ian and Nicola Lloyd and grew to be one of the largest independent nursery stores in the UK. The company was a Grantham Business Awards winner in 2012.