Communications specialist appoints new global chief marketing officer

Moneypenny, the outsourced communications provider with offices in the UK and US, has appointed Kate Cox as new global chief marketing officer.

Kate was previously vice president, chief marketing officer at GoDaddy EMEA and HEG (Host Europe Group).

She joins with a wealth of experience in driving exceptional growth for e-commerce and subscription businesses in the B2C, B2C2B and B2B sector, especially companies with high value expectations requiring rapid growth.

Joanna Swash, global chief executive at Wrexham-based Moneypenny, said: “We are delighted to welcome Kate Cox to our fast-growing team and are excited about the fantastic experience she will bring to Moneypenny.

“Kate’s experience and expertise will be invaluable as we continue to strengthen the Moneypenny brand and position the company for growth in the UK and US, following our recent investment by ECI Partners.”

Kate said: “I am thrilled to be joining Moneypenny at such an exciting time in the business.

“Moneypenny has an exceptional offering for clients with unrivalled customer service and cutting edge technology. I am really looking forward to working with the marketing team to further accelerate the UK growth and to drive the ambitious expansion into the US tech sector.”

Moneypenny provides telephone answering, live chat, switchboard and multichannel customer services.

It works with businesses of all shapes and sizes, from sole traders right up to multinational corporations.

In the UK, Moneypenny has more than 700 staff, and has offices in Charleston, USA. The company currently handles more than 15 million customer communications a year for 13,000 businesses.