Communications firms expands breadth of public services offering

Ben Ryland

4net Technologies, the Stretford-based telephony specialist, has expanded the range of services it can offer to the public sector through an important Crown Commercial Service (CCS) framework.

It follows an announcement on the final three lots under the CCS Network Services 2 (RM3808) framework, which went live at the end of last week.

4net has been providing cloud and managed services to the public sector for the past four years as part of the first Network Services framework (RM1045).

The firm can now provide an even wider range of services having been awarded places on all nine of the lots that were applied for.

Ben Ryland, head of public sector at 4net, said: “We’re delighted to be able to offer an even broader range of services to the public sector and we’re very proud that the quality of our solutions was recognised with full marks for every service submitted.

“We are already providing services to a wide range of public sector organisations including The Cabinet Office, HM Treasury and the Bank of England, numerous ambulance and police services and a wide variety of public sector organisations in the local government, health and education sectors.

“We’re looking forward to enhancing and expanding the services we offer to our existing customers as well as supporting more UK public sector organisations to digitally transform their services.”

The framework is for the provision of telecommunications and network services and can be used by the whole of the UK public sector. 4net is now able to provide the following services under the framework:

  • Data access services
  • Local connectivity services
  • Traditional telephony services
  • Inbound telephony services
  • IP telephony services
  • Video conferencing services
  • Audio conferencing services
  • Unified communications
  • Contact centre services

The framework runs until August 2022 and enables the UK public sector to make savings, achieve maximum value from their commercial relationships and improve the quality of service delivery for their telecommunication and network service programmes.

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.

In 2018/19, CCS helped the public sector to achieve commercial benefits worth £945m.

Close