Specialist in medical technology planning recruitment drive

Richard Stoddart

An agency specialising in showing the benefits of technology to frontline health and social care staff is planning a recruitment drive.

Redmoor Health, in Preston, saw its turnover increase to £950,000 in 2019 and is targeting £1.6m in 2020.

The company, which was founded by director Marc Schmid in March 2017, is looking to double its workforce from five staff to 11 in the next 12 months after landing a series of contracts.

Redmoor Health has helped introduce the NHS’s £800,000 myGP app across Lancashire and South Cumbria, which enables patients to book GP appointments, order repeat prescriptions and set up medication reminders on their smartphone as well as delivering video consultation programmes in the Midlands.

The company has also been credited with assisting The North Midlands Breast Screening Service buck the national trend of declining attendance rates by the use of social media and has been part of a national programme to provide nurses with digital skills so they can support patients to use technology to manage long-term conditions.

Director Richard Stoddart said: “Although we’re delighted with our latest set of results we get more satisfaction in helping people on the ground to improve patientcare.

“The NHS is blessed with dedicated staff and technology can help relieve some of the pressure in the system.”

Redmoor Health is currently doing some work around supporting GPs and nurses to work remotely to help stop the retention problem affecting the NHS as well as being able to offer more back office support to other Primary Care Networks (PCNs) to take some of the admin away from GPs who want to spend more time talking to patients.

Marc Schmid added: “The NHS is really good at buying kit and dropping it off. When it becomes a challenge is when you’re handholding people through to using the technology.

“There’s been a mindset change within the NHS now that’s it’s not about the technology but around the culture change that is needed which is really refreshing to see.

“That’s where we come on, whether it’s training or being on hand so when they have some new technology we can guide them through the process of being able to use it.”

Mr Schmid said GP practices are at a tipping point with unprecedented demand coming at a time when record numbers of doctors are leaving the profession.

“GPs aren’t superhuman,” he said. “They face the same pressures we all face and more, working in a high pressure environment treating patients, chasing up tests and interpreting results. They can’t afford to get it wrong.

“The technology is there to allow GPs to do some work remotely, including video consultations, and Artificial Intelligence has the potential to interpret selected low-level test results.”

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