Deliveroo opens new flagship Manchester office after tripling staff headcount

Deliveroo, the online food delivery company, has expanded its Manchester presence after tripling its headcount in the region to 180 over the past year.

It opened a new flagship office today (February 25) by Piccadilly Gardens.

The site is now the biggest Deliveroo office outside London.

It will become Deliveroo’s national hub for its small and medium businesses team which supports the growth of small and independent restaurant partners across the UK and Ireland.

This includes sales, onboarding, account management and support.

Deliveroo said it is committed to supporting the growth of small and independent restaurants, with Manchester-based ‘Salt & Pepper’ crowned Best Newcomer at the 2021 Deliveroo restaurant awards.

The company has almost tripled the number of restaurant partners in Manchester during the pandemic, helping them to reach new customers and continue trading during restrictions. Customers in Manchester can now order from more than 2,900 restaurants on Deliveroo, up nearly 150% since February 2020.

Orders have increased more than 380% between January 2020 and January 2022, despite the ending of lockdown restrictions.

Deliveroo has also expanded its grocery offering in Manchester, with the launch of its first ‘Deliveroo Hop’ delivery-only store earlier this month in partnership with Morrisons.

Carl Mocci, Deliveroo’s chief business officer UK&I, said: “We are really proud to open a new flagship office in Manchester, a key market for Deliveroo. The new office will allow us to invest in support for our small and independent restaurant partners both in Manchester and across the whole of the UK and Ireland, helping them to grow their businesses and reach new consumers.”