Parking debt recovery firm to expand workforce with 50 new hires

Darren Connor

A Runcorn-based business that specialises in parking enforcement debt recovery is creating 50 jobs at its new headquarters.

DCBL has almost doubled in size over the past 18 months following a period of unprecedented growth.

It has already added more than 70 new starters to the team over the past year across a national network of offices.

DCBL collects millions of pounds each year for some of the UK’s largest parking operators. It claims it outperforms its competitors by an average 25% in terms of debt recovery.

Managing director, Darren Connor, said: “Our successes over the past year signal an exciting new chapter for DCBL and have paved the way for several new opportunities – one of those being the expansion of our dedicated customer support teams.

“Across our nationwide network of offices, each member of staff understands the importance of delivering an unparalleled level of service to our clients and their customers, and I take pride in how hard they work to achieve the best possible outcome.”

He added: “Over the course of the coming year, we have an increased focus on how we can support our clients, customers and colleagues in the most effective way.

“Whether it is through our new website, our enhanced range of communication channels, advice on ethical collections or achieving the earliest stage resolution possible, we want the steps we take this year to illustrate DCBL’s refreshed approach to business.”

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