Ruth Kennedy confirmed as TalkTalk Business CEO

TalkTalk Business has confirmed that Ruth Kennedy will be leading the B2B connectivity provider in her new role as chief executive.

Following the recent announcement that the TalkTalk Group would demerge into separate business units and the sale of the TalkTalk Business division to its major shareholders in a £95m deal, led by founder Sir Charles Dunstone, Ruth’s priority will be working with the organisation’s board to unlock further growth opportunities for the newly independent company.

Ruth joined Salford-based TalkTalk Business as managing director in March, having held a variety of senior roles across sales, commercial and operations in TalkTalk’s Wholesale and Group Business Units since 2011. She brings more than two decades of experience across the telecoms sector to the role.

Since Ruth’s appointment in March 2023, TalkTalk Business has also signed a number of major contracts, been newly named as an approved supplier on a key public sector framework and further strengthened its partnership with global technology leaders Cisco, having recently been certified as a Cisco Premier Integrator in the UK.

Ruth said: “We’re a people-led business and we will continue to go above and beyond to keep our customers connected, making connectivity straightforward and being a valued partner to the businesses we serve.

“From supporting our customers through a global pandemic to delivering a record 4.8 rating on Trustpilot, TalkTalk Business has gone from strength to strength. As a newly independent business, we will build on this momentum, take our business to the next level and continue delivering for our customers.”

Tristia Harrison, CEO of TalkTalk Group, said: “I would like to extend my congratulations to Ruth on her appointment. She has done a fantastic job in leading the business to its record high customer satisfaction and is held in extremely high regard, not only at TalkTalk, but across the telecommunications industry as a whole.

“This is very exciting news for TalkTalk Business and for its customers, and I have no doubt that under her leadership, the business will continue to make considerable strides.”