JLR second quarter sales volumes impacted by costly cyber attack
Unsurprisingly, luxury car maker, Jaguar Land Rover, has seen a sharp drop in sales during the second quarter of its financial year which was affected by a cyber attack on the group.
The manufacturer, which has production plants in Halewood, Merseyside, and Solihull and Castle Bromwich in the West Midlands, said wholesale sales in the quarter, to September 30, 2025, slumped by 24.2%, compared with the same quarter the previous year, while retail sales fell by 17.1%.
The company was hit by hackers on August 31, 2025, and its production lines shuddered to a standstill. It only began a phased re-start of production yesterday (October 7).
Wholesale sales are the finished cars JLR sells as a business, as opposed to retails which are vehicles customers buy from retailers.
JLR said the period was a “challenging quarter” and the reduced volumes reflected the production stoppages, as well as the planned wind down of legacy Jaguar models ahead of the launch of new Jaguar, and incremental US tariffs impacting JLR’s US exports.
Wholesale volumes for the second quarter were 66,165 units – excluding the Cherry Jaguar Land Rover China JV.
The overall mix of Range Rover, Range Rover Sport and Defender models was 76.7% of total wholesale volumes in Q2 FY26, down from 77.2% in the prior quarter and up from 67% year‑on‑year, reflecting the prioritisation of JLR’s most profitable models.
Retail sales for the second quarter were 85,495 units, including Cherry.
Compared with the prior year, retail volumes for the second quarter were down in all markets, comprising the UK (‑32.3%), North America (‑9%), Europe (‑12.1%), China (‑22.5%), MENA1 (‑15.8%) and Overseas (‑4.1%).
The UK was particularly impacted by the planned wind-down of legacy Jaguar models and the cyber incident in September, while a reduction in domestically produced vehicle sales from Cherry in China was partially offset by an increase in imported vehicle sales.
JLR chief executive, Adrian Mardell, said: “It has been a challenging quarter for JLR.
“In the first two months our performance was robust and in line with our expectations, against the backdrop of the planned wind down of legacy Jaguar models and the impact of incremental US tariffs.
“From the start of September, we have been responding to a cyber incident, which shut down our production.
“Since then, we have worked with retailers to prioritise the delivery of our world class vehicles to our clients.”
He added: “I would like to thank our customers, suppliers, colleagues and retailers for their commitment, hard work and endeavour in recent weeks to bring us to this moment. We know there is much more to do but our recovery is firmly under way.”
JLR, which employs around 34,000 UK staff, normally makes 1,000 cars a day.
It is estimated the disruption was costing the group up to £50m a week.
