ServiceSource to bring 250 jobs to Liverpool

AN AMERICAN technology company has chosen Liverpool for its second European Service Centre, in a move that will create more than 250 jobs.

San Francisco-based ServiceSource International has been working on the investment with the North West Development Agency and The Merseyside Partnership for more than two years. It has received a £1.37m Grant for Business Investment from the NWDA.

ServiceSource will initially be based in the city’s Plaza development. Over time its investment in the region could hit £35m.

The company has a host of major bluechip clients including Adobe, Alcatel-Lucent, GE Healthcare, Hitachi Data Systems, Pitney Bowes and Tandberg. 

It chose Liverpool over other locations following a European-wide search. The availability of skilled multi-lingual graduates with technical selling skills and the city’s general business infrastructure were key factors.

Steven Broomhead, chief executive of the NWDA, said:”“This is a significant investment in the Liverpool city region and one that further demonstrates the city’s growing reputation as an international business location.

“As a high growth company, ServiceSource will make a vital contribution to the local and regional economy, creating 258 new graduate jobs, helping to ensure that the city retains and attracts young talent.

“The Agency, TMP, and the NWDA team in the USA have been working hard to secure this important investment and we will continue to work closely with the company to support their move to the region.” 

Lorraine Rogers, chief executive of The Mersey Partnership added: “ServiceSource has chosen Liverpool as their second European Service Centre.
This significant investment underlines the strength of the Liverpool City Region offer, including a highly skilled graduate talent pool, a competitive cost base and our experience in the Knowledge Economy.

Crosbie Burns, executive vice president and managing director of ServiceSource EMEA said: “The Liverpool service centre will help us to expand our footprint in the UK and pan-European markets, while leveraging a rich and energetic workforce and allowing us to maintain the performance oriented, collaborative company culture that ServiceSource is known for.”

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