Zen Internet turnover tops £54m

Richard Tang

INDEPENDENT North West internet service provider Zen Internet has announced a record-breaking year as it celebrates its twentieth anniversary in business.

The Rochdale-based ISP saw revenues rise by 7.1% from £50.6m to £54.2m in the year to the end of September 2015, and pre-tax profits of £3.2m.

Founded 20 years ago by its owner and chief executive Richard Tang who invested his life savings in the fledgling dial-up internet venture, Zen now has around 400 staff.

In October 2014, Zen restructured the business into three customer facing divisions: Small Business & Residential, Corporate & Mid-Market and Partnerships.
It said the restructuring has ensured that each division was well-placed to provide the support to meet the needs of each customer group in an evolving technology landscape.

Finance director Matt Kay said: “The business continues to benefit from our customer-centric business model together with heavy investment in Zen’s network and expanding our product range.

“Zen has a long-term strategy of re-investing profits into the business to ensure its future growth and these record-breaking figures underscore the wisdom of that decision by the senior management team. It is particularly pleasing to announce these figures as the company celebrates its twentieth anniversary.”

Zen said its commitment to investing retained profits back into the business to expand its core network infrastructure, voice and cloud offerings has ensured it continues to deliver high-quality services across the UK.
Mr Kay added: “Zen has many exciting initiatives in place for the next 12 months. These include further investment in our network and the launch of a series of new products to add further value and choice for our customers.”
In February Zen Internet was named one of the best companies to work for in the UK when it was ranked in 56th place in The Sunday Times 100 Best Companies awards.