Call handling firm thanks Brexit for record turnover

A CALL handling company in Salford says it has seen record turnover month-on-month since the UK’s decision to leave the EU.

CallCare, which provides outsourced call handling facilities to a range of industries, has secured £2m of new business in the last six months and attributes the record growth to corporations and large businesses looking to outsource due to rising wage costs and increased demands on customer services.

The company employs 100 staff at its offices in Salford but says it plans to double that number over the next few months to meet demand and is on target to achieve a record £8.3m turnover this financial year.

David Bate, managing director at CallCare, said: “Since Brexit, companies have generally become more focused on delivering a higher level of service in order to retain as much business as possible as the UK economy braces for a potential downturn.

“As such, we’ve been appointed by a number of new businesses to handle their customer relations, while also growing existing accounts.”