Chiltern Railways named most punctual rail franchise by Network Rail

CHILTERN Railways has been named top franchise rail operator for right time train punctuality for a nine consecutive period, according to research by Network Rail.

The official rail industry figures, which are based on the percentage of services that arrive within a minute of their scheduled time, revealed that 87.5% of Chiltern Railways trains were on time against a national average of 67.6%, placing the train operator ahead of companies such as Virgin and London Midland.

Andrew Munden, Operations and Safety Director at Chiltern Railways said: “We are delighted to maintain our position at the top of the league table for the ninth consecutive period running. Ensuring that our passengers have a punctual service is incredibly important and these statistics reinforce the dedication of our staff from across the business to provide a first class experience.”

The firm has now extended it Mainline service to London from Birmingham’s Snow Hill to try and capture a bigger slice of Birmingham’s business commuter market. The service to Marylebone is marketed to commuters in Birmingham by highlighting the time it saves them from having to walk across from the city’s main business district to New Street.