IT services provider lands contracts with four law firms
TAMWORTH-based managed IT services provider Quiss Technology has concluded long-term service agreements with four law firms.
Quiss is a leading supplier to the legal sector and has developed a range of services designed specifically for law firms, many of which still require support for existing on-premise infrastructure.
Clive Taylor, Operations Director for Quiss, said: “We are confident the offering we have shaped for the legal sector is a compelling one and winning new clients demonstrates we understand the needs of law firms.
“However, it is even more gratifying when existing long-term clients sign new contracts because it not only demonstrates we have the right services available, but highlights the quality of our service and the benefit it continues to bring to our legal sector clients.”
He said that as the legal sector was such a dynamic environment this placed great demands on technology to keep lawyers and their clients connected.
Jonathan Swan, Operations and IT Director for Roythornes Solicitors, one of the firms to renew its contract said: “The legal sector continues to undergo a period of significant change, with even the strongest firms seeking greater efficiency and looking to technology to help improve productivity too.
“Quiss has impressed throughout the term of the contract by not only fixing what breaks and solving any problems we faced, but also by offering proactive advice to help us shape the future of our firm. With question marks over the cost benefits of some Cloud-based solutions and server locations, like many other law firms, we still prefer an on-premise solution; it’s our data and we take the responsibility for keeping it secure and confidential very seriously.”
“Our continued success depends on ensuring we live up to the terms of the contracts our clients sign, from helpdesk response and fix times to advice on third-party applications and new technology. Each client retention is an endorsement of our service and our ability to live up to the promises we make,” added Taylor.
