Appointments: The Ticket Factory; Higgs & Sons

The Ticket Factory's Nick Fenton, Kelly Sharman, Chris Pile, Aliya Hussain

The Ticket Factory (TTF), previously known as the NEC Box Office, has formed a new commercial team to generate more sales and improve the profitability of the business.

Launched in 2007, TTF has grown to become one of the UK’s primary ticket sales and distribution companies for music concerts, sporting events, festivals, comedy shows, theatres and exhibitions.

Richard Howle, Director of Ticketing for TTF said: ” This is the next exciting stage in the Ticket Factory’s development, only recently we secured an exclusive three year ticketing contract for Crufts – a fantastic contract with a hight profile client. Our focus is on expanding our service to clients such as Crufts and the product range for our customers. Introducing a dedicated commercial team serves to propel these ambitions.”

Chris Pile has been named commercial director, he was previously the Consumer Sales & Marketing Director, and his new team will include Nick Fenton as Commercial Manager, with a brief to build their product base, win new clients in and around the West Midlands and sell TTF’s industry leading trade and registration system ExpoWare. They will also be looking to prepare key and high profile national ticketing client tenders.

Pile said: “I am looking forward to the opportunities myself and my team can build and nurture with both clients and partners for TTF. Our in house technology and new ExpoWare registration  service will be key selling points for us, so driving market awareness of TTF’s products and services is essential to achieving our business goals.”

Aliya Hussain will become the TTF Partnership Manager, working to expand TTF’s marketing and distribution reach, while Kelly Sharman, Groups Sales Manager, will head up the Group Sales effort.


Law firm Higgs & Sons has recruited construction specialist Rachael Hobbs from Shakespeare Martineau to join its property team.

The move comes as Higgs & Sons completes the unification of its commercial and residential property teams.

Cherry Elliot, head of property services at Higgs & Sons, said: “Rachael has significant experience of working with a wide spectrum of property professionals across a range of sectors. The newly unified practice group at Higgs offers expertise in all aspects of commercial and residential property. Rachael’s appointment has bolstered particularly the residential and property development offering we can now provide and she will be a significant addition tom our team.”

Hobbs said: “I will be able to support my colleagues throughout the firm and the needs of clients across all sectors in the region and beyond utilising my extensive commercial experience of working in the construction industry and expertise to achieve clients’ goals.”