Fulfilment company takes on second unit

Kenilworth based PackSmart Group is poised for rapid expansion after signing a lease for a second unit in Coventry.

The business is launching a new website and new branding which it says will help to focus its marketing and processes within certain sectors.

PackSmart was created in 2009 by Nick Walker and Seánna Holland as a fulfilment service for small to medium size businesses.

It works with a variety of clients across multiple sectors affording small businesses the platform for growth without the overheads and giving them the time to focus on their brand.

Holland said: “The impact of the coronavirus pandemic on the online retail business has been unprecedented and as a business we had to react quickly to manage the significant increase in order volumes.

“We were mindful of our existing team and their wellbeing and adhered to the government guidelines regarding social distancing and cleanliness. The volumes we experienced in the first two months of lockdown were akin to the volumes we usually see at peak time i.e. Christmas.

“We made the decision to bring on more permanent staff rather than risk temporary changeable staff and we also continued with our plans for a second site.

“The second site should bring up to five permanent jobs to the area and continue our growth as we head into what is expected to be a significantly busy peak period. With many people now turning to online retail as the way forward we expect this Christmas to be the busiest ever.”

The new unit is based at Blue Ribbon Park.