City Link toasts success with £3m wine delivery contract
MIDLANDS logistics firm City Link has secured a £3m contract to deliver wine across the UK on behalf of the world’s largest home delivery wine merchant.
Under the terms of the contract City Link, based at Coventry Airport, will collect consignments from the Laithwaites Wine distribution centre in Gloucester and deliver across the UK.
Shipments now account for almost one-third of the volume of Laithwaites Wine business.
Laithwaites Wine will use all of City Link’s services, with 48 hour delivery as standard, and premium services such as next day delivery being offered to customers as an option.
Lee Andreas, carrier operations manager, UK and Ireland, for Laithwaites Wine, said: “The improvements in technology which City Link has introduced over the last couple of years have given us the opportunity to enhance our customer service offering.
“We chose City Link because we are confident that they will deliver first time, every time for us successfully.
“Additionally the new MyCityLink service gives us a much higher level of visibility than would normally be experienced in the market: it is a superior service.”
Duncan Faithfull, sales & marketing director, City Link said: “We are delighted to be working with Laithwaites Wine and look forward to a long and fruitful partnership with them.
“City Link has invested heavily in new technology and we believe we now offer the best service in the market.”
Launched this year, MyCityLink enables customers to track the delivery of their goods online.
A first for the express delivery sector, MyCityLInk was developed at a cost of more than £250,000 and can be accessed from any computer anywhere in the world.
City Link, owned by Rentokil Initial, has also beefed up its security with the introduction of its caged network, electronic Trailer Trackers on its curtain-sided fleet and VanCam security cameras being introduced to its delivery vans.
