Telecoms business acquired by Birmingham IT group

Northampton-based telecommunications company Chandler Communications has been bought by a major IT service provider.

Intercity Group has acquired the family-run business as part of its ambitious growth plans.

Chandler Communications, founded in 1986 by Perry and Jo Chandler, has over 350 customers across the UK.

The company’s staff will join Intercity and its Northampton base will become part of the Birmingham-headquartered IT group’s network of UK offices.

Andrew Jackson, CEO of Intercity, said: “We’re delighted to welcome Chandler Communications to the Intercity Group. Having seen how this well-managed business has grown over the last 30 years, and the care the team put into building long-term partnerships with customers, we recognised the huge synergies between our two organisations.

“We pride ourselves on our high levels of service and ensuring a positive customer experience within every aspect of the business, we measure this continually and will never rest in our pursuit of excellence and market leading customer satisfaction. Chandler is a great fit for Intercity and this deal is an important step in our long-term plan to grow through careful and considered acquisitions.”

Perry Chandler, director and co-founder of Chandler Communications, said: “After thoroughly enjoying the past 36 years, and for very personal reasons, it’s time to hand over the reins. I’ve looked for a company who hold the same important values at their core as I do and have found this in abundance at Intercity.

“It’s fantastic to see two family-owned Midlands businesses coming together but, more importantly, it’s also great news for our customers. They will continue to benefit from working with our experienced communications specialists alongside Intercity’s leading support team. In addition, and most significantly, they will also gain access to a full range of IT services and other products which Intercity offers within its portfolio.”

He added: “I would personally like to thank my team: James, Jo and Jo, and not forgetting Rachael. They are much valued, dedicated and loyal staff who have customer service at the forefront of their minds. Finally, thank you to my customers for their continued loyalty over the previous and future years.”