Chiltern claims Olympic success

CHILTERN Railways has revealed that 797,000 people travelled into London on its services during the Olympic Games.

The train operator created a bespoke timetable, working with the Olympic Development Authority to identify potential travel hot spots, so that visitors could experience the Games.

And it dramatically overhauled the train maintenance schedule to allow more trains to be in use.

Chiltern ran additional off peak services and late night trains in and out of London every day. This included a late night service at 0230hrs on the night of the opening ceremony.

Over the two week period, the train operator: provided more than 238,000 extra seats and ran 360 extra trains.

Social media also played an important role in providing passengers with up to date travel information and addressing any questions in real time. During the Games, Chiltern Railways extended its Twitter hours to provide an extra 150 hours support and sent more than 3,000 tweets.

Rob Brighouse, managing director at Chiltern Railways, said: “I am proud that our team was able to make the Games a memorable experience for visitors.”