New group sales manager at The Ticket Factory

TICKET agency The Ticket Factory has strengthened its client services team by welcoming a new group sales manager to its Birmingham-based office.

Daniel Handley, who has worked within the ticketing industry for 11 years, takes on the new role after being promoted from his position as client services account manager. 

Although he has only been with the business for 18 months he has already had a positive impact on client relationships and is now looking to drive his new team forward from a group sales perspective.

His new role will see him working closer with clients, helping them with all aspects of making group bookings as well as working to ensure that the best offers for group bookers are received from the promoters, in addition to discounts and travel solutions.

He said: “Being in the industry for 11 years, I feel I can bring a wealth of knowledge and experience to the new role. I love working with our clients and feel a sense of achievement when I can see them benefit from the work that I do.”

Also joining the client services team to take the vacant account manager position is Rachel Floyd, who arrives from another ticketing agency.

She has seven years of ticketing industry experience, gained working mostly on large scale exhibitions and events.

Incorporatewear appoints head of finance

CORPORATE clothing supplier Incorporatewear, which has more than 300,000 people wearing its uniforms on the land, sea and in the air, has appointed Dawn Fox-Banks as head of finance.
 
As a skilled finance professional with nearly 20 years’ experience across a variety of disciplines, Fox-Banks will play an active role in supporting commercial and strategic decision making.
 
With a background in both public practice and the commercial environment, she has spent the last nine years within the SME sector, from service industries through to manufacturing. Most recently, she was finance director at Orbik Electronics.
 
Steve Ciuffini, general manager at the Coleshill-based firm, said: “We are pleased to welcome Dawn to the company, as she has extensive finance experience which will help us further drive initiatives which directly and indirectly impact our profitability and growth.”
 
Incorporatewear recently reported sales growth from £14m to £25m in the last three years. This was due to a series of client and contract wins, including Marks & Spencer and Virgin Atlantic.

The firm has also appointed Claire Shaw as an account manager.
 
Shaw, who is an experienced manager, will be responsible for clients which include Specsavers and Lakeland. Prior to this role, she was a freelance sales and business development consultant at Able Access UK and Bickford Construction.
 
Incorporatewear has also promoted Lydia Stringer from account administrator to trainee account manager. In her new role, she will be involved with clients such as Elizabeth Arden and Virgin Active.  

Scrivens focuses on growth with commercial director appointment

BIRMINGHAM-based Scrivens Opticians & Hearing Care has appointed its first commercial director as the company looks to the future.

Adrian Ellis has a background in optics and is returning to the sector having spent the last couple of years as managing director of Helix, famed for its Oxford Maths Sets.

At Scrivens, Ellis will work with the operations and frontline teams to further enhance the company’s customer offer in terms of product, infrastructure and service.

He said: “A vast proportion of my career has been in optics either as a dispensing optician or as a supplier, so I’m delighted to be given this opportunity, especially as I have a long history of working with Scrivens. 

“It’s an exciting time to be joining the family firm, which continues to grow from its original roots 77 years ago into a national retailer located on high streets up and down the country.”

Scrivens was founded by Solomon Scriven in 1938 and currently has 178 stores in England and Wales, and 1,000 employees. The founder’s grandchildren, chairman Nicholas Georgevic and director Mark Georgevic, are directors today. 

New man in place at Robin Hood Golf Club

SOLIHULL’S Robin Hood Golf Club (RHGC) has a new pro in the shape of Jamie Hillier.

He replaces Alan Harvey who has been the club’s PGA professional since 1993.
Over the last 22 years Harvey has seen some significant changes to the course which has helped Robin Hood host some very high profile tournaments, including the televised BT Sport TP Tour which the club is hosting  again this year for the third year running.

Hillier is moving across from Hollywood Golf Club to Robin Hood, which will have a newly refurbished shop opening in April.

He is looking forward to getting started and, in particular, working with and developing the junior section of the club.

Graeme Thurman, marketing director at Robin Hood Golf Club, said: “The club has been working hard over the last few years on improving the course and RHGC is now arguably one of the best courses in the Midlands and was recently voted in the top ten favourite courses across eight counties. 

“To have such an enthusiastic professional at a time when the club continues to attract new members is testament to our course.

“We are redeveloping the club shop so Jamie will be offering the very latest equipment and clothing for all our members, and Jamie’s appointment is only going to help the future of RHGC.”