{"id":2110499,"date":"2026-04-08T12:04:22","date_gmt":"2026-04-08T11:04:22","guid":{"rendered":"https:\/\/www.thebusinessdesk.com\/westmidlands\/?p=2110499"},"modified":"2026-04-08T12:04:22","modified_gmt":"2026-04-08T11:04:22","slug":"chef-launches-platform-to-help-businesses-harness-customer-feedback","status":"publish","type":"post","link":"https:\/\/www.thebusinessdesk.com\/westmidlands\/news\/2110499-chef-launches-platform-to-help-businesses-harness-customer-feedback","title":{"rendered":"Chef launches platform to help businesses harness customer feedback"},"content":{"rendered":"<p>Staffordshire-based restaurateur George Lowe, known for his Uttoxeter eatery Lowe\u2019s on Carter Street, has launched a new venture aimed at helping businesses capture real-time customer feedback.<\/p>\n<p>The platform, called More Kudos, is designed to make gathering reviews simple and immediate, enabling companies to use customer insights to drive growth.<\/p>\n<p>The 33-year-old, who recently received the Unsung Hero Award at the Staffordshire and Stoke-on-Trent Tourism Awards, hopes More Kudos will become a standard tool across industries.<\/p>\n<p>The software allows customers to leave a review with a single tap, eliminating the need for QR codes, typed links, or follow-up emails.<\/p>\n<p>Lowe said: \u201cThe most important thing we\u2019ve done is capture feedback. Most people before they bring in a new tradesperson, book a hotel, or try a new restaurant, look at reviews first. We have undoubtedly helped build our reputation online by capturing our customers\u2019 feedback and have won new customers as a result.<\/p>\n<p>\u201cIt was because of that, that Jemma and I came up with the idea. It\u2019s helped us grow our business, so we thought why not build a platform to help other businesses build their online reputations to help them grow too?<\/p>\n<p>\u201cMore reviews strengthen your reputation, improve your SEO rankings and help new customers discover your business. The platform also helps transform feedback into clear, data-driven insights, showing what customers love, what could be improved, and how your online visibility and SEO are growing. We\u2019ve already signed up a number of businesses and in a short space of time they are already seeing the difference.\u201d<\/p>\n<p>The new venture follows significant recognition for Lowe\u2019s restaurant, which has been named in OpenTable\u2019s \u201cTop 100 Brunch and Lunch Restaurants in the UK for 2026\u201d and also featured in its \u201cTop 100 Restaurants in the UK for 2025.\u201d<\/p>\n<p>The restaurant has a perfect 5.0 rating on Google from nearly 500 reviews, reflecting the effectiveness of capturing customer feedback as part of a broader growth strategy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New platform aims to help businesses collect real-time reviews and turn them into actionable insights to drive growth<\/p>\n","protected":false},"author":266702,"featured_media":2110501,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[127686],"coauthors":[127717],"class_list":["post-2110499","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hospitality","tag-featured-story","tag-staffordshire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Chef launches platform to help businesses harness customer feedback | TheBusinessDesk.com<\/title>\n<meta name=\"description\" content=\"New platform aims to help businesses collect real-time reviews and turn them into actionable insights to drive growth\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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