Clipper announces deal with John Lewis

LEEDS-BASED Clipper Logistics has entered into an agreement with long-term customer John Lewis to develop fulfilment solutions for Click & Collect orders.

Clipper will fulfil more than 40,000 customer orders a week to over 100 Waitrose shops as part of the deal, from autumn 2015.

The firm said that “the shopping habits of British consumers are undergoing rapid change” with an increasing number of customers collecting online orders.

Dino Rocos, operations director at John Lewis, commented: “Our customers are at the heart of everything we do and as their shopping habits continue to evolve, our approach to delivery needs to be responsive to this.

“We have worked with Clipper Logistics for the last seventeen years; as a retail sector leader, they are ideally placed to help us respond to our growing demand for omnichannel order fulfilment.”

Steve Parkin, chairman of Clipper, added: “We are delighted to be working in collaboration with John Lewis to create a unique platform to support the rapidly growing Click & Collect customer proposition.
“Our expertise and experience in logistics solutions and fulfilment in an omnichannel age ensures we are well positioned to support John Lewis’s order fulfilment as demand continues to increase.”