100 Club: Jacqui Harper, Crystal Business Coaching

Jacqui Harper is managing director of Crystal Business Coaching and a member of the Leeds Community Foundation’s 100 Club, a patronage scheme for individuals who are motivated to make a difference in Leeds. Here, she discusses what she loves about the city, the best lessons she has learned in business and what inspired her to join the 100 Club.

What is your favourite thing about Leeds?

It’s a city where I feel I belong.  It’s diverse.  I love that at any moment you can meet people with Afro Caribbean, Asian or Jewish heritage. When I think of Leeds I see a city with energy, attitude and ambition.

What’s your ideal day out in Leeds?

The ultimate day would have three elements. During the day doing walk and talk coaching with executive clients along the city centre canal. A lunchtime browse in Leeds Market and a visit to the Victoria Quarter always cheers me up. If it’s match day, watching Leeds United at Elland Rd with my husband.

What is the best lesson you have learnt in business?

Understanding that feedback is a gift. Feedback helps with self awareness  and addressing blindspots. It will help you be more successful.

What single thing do you think could help the city?

Address the enormous social need. It is disgraceful that 65,000 households in Leeds live in poverty. Without the basics how do you flourish? It’s such an important and urgent priority. For many years Leeds has led the way nationally in social housing so I know we can find new ways to help.

What inspired you to join the 100 Club?

A couple of years ago I attended a business breakfast hosted by former LCF CEO Sally-Anne Greenfield. I was inspired by her passion and the tremendous projects the Foundation was supporting.  Different charities are featured every time the 100 Club meets. It’s impressive to see the work being done and I feel good doing something positive.

What community issues are important to you?

I am passionate about educating young minds. I came from a modest home in Bradford and I know academic achievement can make a big difference. Alongside that it’s important to support the mental health of young people.

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