Consultancy aims to sustain rapid growth amidst the pandemic

Ben Stevenson

CRM consultant Art of Cloud has seen rapid growth since the start of the COVID-19 crisis, doubling its revenue from £361,000 to over £750,000 and hiring eight new members of staff.

This year, the business aims to achieve the same again, targeting a turnover of £1.5m while doubling its headcount from 15 to 30.

The firm offers businesses Salesforce Consultancy, helping them embrace digitisation during the pandemic by implementing leading cloud computing and customer relationship management software.

Among its clients are Rolls Royce, GHD and Formula-E, but the Horsforth-based business has ensured that at least 50% of its clients are from the Yorkshire area.

CEO Ben Stevenson said: “People have become used to doing almost everything online, and this trend will only increase in 2021.

“By helping clients to implement cloud based solutions, we support them in operating completely remotely from anywhere in the world.

“Servicing our clients remotely and allowing them to service customers online has been paramount to our success in 2020.”

Even though it recently moved into a new office space, the business had to adjust to remote working which was a challenge for its tight knit team that was used to working closely together on projects.

Stevenson added: “One of our biggest challenges through COVID was that our team wasn’t getting together to bounce ideas off each other over a beer or a game of Mario Kart.

“The way we remedied that was to set up virtual coffee rooms through Google Meet. Which you can dip in and out of as you would any other room to have a chat with people in there or bounce an idea off someone.”