Growing laser hair removal business expanding into Yorkshire

An entrepreneur is set to hit a turnover of £1m through her laser hair removal business.

Helen Quayle, 28, launched LaserHQ from a “tiny, windowless” room four years ago.

Since then, she has opened two clinics in Liverpool and Manchester, with a third opening soon in Leeds, as well as launching a training academy.

Quayle, who struggled with dyslexia throughout school, grew LaserHQ from nothing after being made redundant. She now employs a growing team, and the company has a projected turnover of £1m by the end of the year.

She said: “I built the brand from nothing and started in a tiny little room in a salon – there was literally a bed and the machine, with no windows.

“My mum gave me £50 for the logo to help start the business and I got busier and busier.

“At the start, I was working all hours and lugging the machine around in my car, going between Manchester and my clinic in Liverpool.

“There are currently 12 people on the team, which will expand again when the new clinic in Leeds opens and creates new jobs.

“We’re a close-knit team, some of them have been with me from the start; they’re all amazing and they’re a huge reason why the brand has grown to be a success.

Despite the challenges of the pandemic, Quayle has adapted and expanded the business and introduced new services.

The business also recently confirmed a partnership deal with industry giants Cosmeditech for a range of new and bespoke laser hair removal machines.

Quayle said: “When the pandemic hit and we had to close, we wanted to use the time wisely and turn it into a positive – so we made plans to be bigger and better.

“We launched the LaserHQ training academy, which means we now can train therapists from all over the UK and help them achieve their VTCT laser qualifications.

“We also introduced masterclasses which have all been fully booked and sold out, with some of our guests travelling for up to four hours to attend.

“Alongside the accredited courses and following successful launches of other arms to the laser business, we run mentoring and business training too.”

The business’s new clinic in Leeds is set to open its doors this summer, and the next step for LaserHQ is introducing franchising to its business model.

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