350 jobs created as BT completes multi-million pound centre refurb
BT has announced today it is recruiting for 350 new jobs at its Doncaster Contact Centre, following a multi-million pound refurbishment of the site.
The centre in Wilmington Drive has undergone a major revamp to modernise it and create a better workplace for staff.
BT says it is now looking to hire 350 more people to be based at the building, including 100 roles with Plusnet, part of BT Group.
More than 200 people have already been recruited to roles at the location in the last couple of years.
The revamped office features a new café and restaurant facilities, flexible workspaces and collaboration areas. It also includes relax and refuel areas and a games area with table tennis, pool and games consoles.
It is one of the first of BT’s future-fit offices in the UK to open as part of its ‘Better Workplace Programme’.
Nick Lane, managing director for consumer customer services at BT, said: “We’re really pleased to be creating new, permanent job opportunities in Doncaster, a town which has suffered economically due to the COVID-19 pandemic like many others across the country.
“We have a number of posts we need to fill and I would encourage anyone who may be interested to check out our careers website bt.com/careers where more information and details on how to apply can be found.
“It’s a great time to be joining our team at Doncaster, particularly following the exciting refurbishment of the site.
“It now boasts some of the latest technology and facilities to help our colleagues thrive at work and also relax and unwind during break periods.”
The company says a number of its staff have been working from home during the Covid-19 pandemic, but many are expected to return to the office over the coming weeks and months as Government restrictions are lifted.
Its Doncaster contact centre first opened in 1997 and the company says the refurbishment will help transform the way it works, create efficiencies and enable it to better serve its customers.
Deputy Mayor Councillor Glyn Jones, cabinet member for housing and business, said: “We are delighted to see BT investing in cutting edge facilities in Doncaster and creating hundreds of new jobs for local residents.
“It’s further tremendous news for the Doncaster economy which has seen a number of major companies announce expansion plans across our borough in recent months.
“We are fully committed to delivering jobs and growth and our Business Doncaster team continues to work closely with companies to promote opportunities and offer invaluable support.”
Plusnet will be extending its customer service team to the BT Contact Centre to provide additional support for customers. Yorkshire-based Plusnet already has a Sheffield office at The Balance in Pinfold Street.
