Jet2 sees customer confidence returning as airports disruption eases

Leeds-headquartered leisure travel giant, Jet2, says the well-publicised airport chaos this summer as air travel passenger numbers surged upwards after the pandemic has eased off significantly.

The business has previously blamed the widespread problems on lack of planning and investment by many airports and associated suppliers.

Philip Meeson, executive chairman, today said Jet2’s on sale seat capacity for the 2022 holiday season remained about 14% higher than summer 2019, with no cancellations made due to any Jet2 resource constraints.

He said overall customer bookings, though a little later than normal, have also remained consistently strong.

Meeson added: “Winter 2022/23 forward bookings are satisfactory with average load factors matching those of Winter 2019/20 at the same point, against a 2% seat capacity increase and with pricing currently robust.

“With some way still to go in the Leisure Travel winter booking cycle, we are currently on track to achieve current market expectations for Group profit before foreign exchange revaluations and taxation for the year ending 31 March 2023.

“We are very confident that package holidays are the right product for price conscious customers especially in challenging economic times, and this provides further opportunity for us to grow our customer base, though as previously announced, margins may come under some pressure in the short-term.

“Our well proven dynamic booking systems enable us to flex our offer to match consumers’ changing demands and to deliver great value truly variable duration holidays.”