Capita agrees £170m deal with Sheffield City Council

CAPITA has extended its transformation partnership with Sheffield City Council, boosting the business’s revenue by up to £170m.

The Council, which has worked with Capita since 1994, has extended its existing seven-year partnership which commenced in January 2009 by a further six years.

The extension of the contract will generate additional revenue to Capita, which provides back office administration and front office customer contact services to private and public sector organisations, of approximately £140m to £170m and will run from January 2016 to January 2022.

Capita will continue to deliver core services on behalf of the Council, including ICT, revenues, benefits, HR and payroll and financial business transactions.

Capita will also provide additional business change capacity where it will work in partnership with the Council to define and deliver projects designed to raise revenue and save money. The partnership has identified the potential to generate significant additional savings for the Council over the life of the extended contract.

Andy Parker, chief executive of Capita, said: “The extension of Capita’s partnership with Sheffield City Council reflects our commitment to build on our strong working relationship, and to deliver further significant transformation in the way services are provided by the Council. This extension will enable the Council to benefit from Capita’s wealth of experience and its capacity to drive innovation and change.

“Capita will work with the council to help it shape services to meet the future needs of citizens in Sheffield and we are committed to making a positive difference for the local community.”

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