Service delivery at Fleetondemand is headed up by Matthew Heald who has been instrumental in building the business alongside CEO Justin Whitston over the last 10 years. With a strong focus on customer success, he has nurtured the service delivery team into the multi-skilled delivery department they are today. Incorporating everything from technical support and customer services through to our reservations, supply chain and administrative teams.
From an accountancy background Matt’s keen eye for detail always ensures that we listen to our customers in a drive to build solid, long lasting relationships across the board, driving process efficiency and industry-leading customer service.
As we expand into new global territories and the MaaS market in particular with our Mobilleo technology, the foundations of these processes will offer us a highly scalable footprint to continue the journey of customer success that we have established over many years.