Lily win best in-managed IT services!
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Lily Comms are excited to have been awarded Best in-Managed IT provider. This accreditation from Yorkshire Prestige Awards has been awarded due to Lily’s fantastic customer service and comprehensive IT proposition. As an organisation they are always pro-actively looking for new solutions that can help protect small and medium organisations.
Since breaking into the IT market in 2018, Lily have extended their IT solutions threefold. The pace of this isn’t slowing down as almost half of businesses (46%) and a quarter of charities report having cyber security breaches in the last 12 months! A new product Lily has brought to market in 2021 is Cyber Essentials, a certification designed by the UK government to implement a standard that all organisations should adhere to protect themselves from cyber threats.
The Lily approach to IT is consultative, as all new customers receive a free audit to identify any weaknesses in their IT strategy. From this, best practice is shared and recommendations are made to improve security. The customer experience is paramount at Lily, their friendly and knowledgeable team were another accolade to them winning the IT award.
Chris Morrisey, MD of Lily Comms comments: “It’s a great achievement to have won the Best in-Managed IT award. As an organisation we work with our customers to ensure their security. Our non-jargon approach allows them to understand how best to protect their business.
Exceptional service is important to us at Lily, so that’s why we are so proud our rating is 4.9 on Trustpilot. We have also secured the no.1 spot for IT security service on the independent platform. Our customers’ favourite is our 30-minute SLA when requiring support.”
If you’re looking to work with an external IT support team, Lily have all organisations needs and best interests at heart. That’s why the Lily IT offering encompasses four packages, allowing small to medium businesses to tailor the solutions to their requirements. The packages are highly popular amongst organisations. Lily currently serves 160 businesses, whilst also supporting over 2,000 customers with digital transformation services such as voice, connectivity, mobile, energy and merchant services.