March of the robots as business booms for automation specialist

Nottingham-based robotic process automation specialist (RPA), The Robot Exchange, is celebrating after more than doubling its business in the last 12 months.

The result of the wins is an increase in revenue of 81% year on year and a doubling of the number of employees at the RPA specialist, as customers seek greater efficiencies in their processes and seek to reduce wastage of resource and time.

Alongside major work for Coca Cola HBC, the most recent wins have been in the financial services sector, with Aryza and Mansfield Building Society joining the likes of Oakbrook Financial and Primis Mortgage Network in the portfolio.

More than 80% of the client projects are based on RPA or Software As A Service (SaaS) platforms.

Andy Wallace, CEO at The Robot Exchange said: “What we are seeing, especially as the challenges in recruitment continue across the globe, not just here in the UK, is a keen focus on finding the best resource solution. A lot of the time, the simple processes would be far more efficiently performed by RPA, freeing up skilled employees to deal with more complex areas of the business.

“This is especially the case in financial services where we can identify bottlenecks in the system that are resolved by RPA and which can then be handled far more smoothly by qualified personnel who add their value to the customer with advice, not with number crunching and processes.

“We are growing strongly but sustainably and that has been powered by the backing we received with investment from the Midlands Engine Business Fund. Our client book has a total annual revenue of £100 Billion between them but whatever size they may be, there is always room for improvement and optimisation of resources – that is where we come in.”