Independent living specialist on course for £1m revenue

telmenow.com founder and CEO Norman Niven, front centre, with his team

telmenow.com, the Stockport-based technology for independent living brand, is preparing for major growth as it bids to reach its £1m turnover target for 2017.

This represents a 400% increase on its first full year of trading to December 31, 2016.

Established in 2015, telmenow.com went live only 18 months ago. But a series of significant factors including impressive team consolidation and strong product innovation to meet market demand, has allowed the business to go from strength to strength.

Located at the Stockport Business & Innovation Centre, Broadstone Mill, telmenow.com  says it has recruited graduates who are fulfilling digital marketing remits to heighten the e-tailer’s website presence, building upon the 100,000 plus hits a month that the brand currently receives.

As part of its growth strategy, telmenow.com has invested heavily in bringing to market innovative, functional and highly affordable products, many of which are exclusive to the brand, and have been developed with researchers from leading institutions such as Imperial College London and MIT. This will continue as part of its expansion plans.

The founder of telmenow.com and chief executive of its parent company Protelheath, Norman Niven, is a former director of BUPA.

Niven and his fellow directors launched the brand in response to the ageing population, which has brought a corresponding surge in the number of people requiring care, placing increased financial pressure on individuals and their families.

Niven said: “With the launch of telmenow.com, we have responded to a major need in the market.

“We have more than 250 products, mainly focused on technology for independent living, allowing the more vulnerable to remain in their homes for longer.

“This gives them and their families peace of mind that they have access to products that help manage their health and care needs at an affordable price, so they can remain in familiar surroundings, without the immediate worry of having to sell their home or use their hard-earned savings to offset expensive care home fees.

“Most people pay something toward the cost of full-time residential care, although how much exactly depends on individual circumstances.

“In private care homes with nursing, the local authority will often refuse to pay any of the fees and so the total cost could fall entirely to the relatives. Naturally, this is where the cost of care can spiral.

“Some two million elderly people have been forced to dip into their savings to pay for care costs, according to research undertaken for the NFU Mutual insurance group. The research shows around a million homes have been sold to cover care costs in the last five years.”

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