£3m of departure lounge improvements complete at LJLA

Nine months of work to carry out the £3m upgrade in the departure lounge at Liverpool John Lennon Airport has been completed.

A raft of new retail brands have started operating from the 21,000sq ft upper floor.

High Street brands Dixons and Accessorize have subsequently opened new stores offering goods at tax free prices, 20% less than on the high street, along with a premium Cabin Bar offering views across to the runway, a new Ritazza coffee shop with its extensive range of coffees and the Beer House with its selection of beers, wines and pub food.

Other improvements have also included new and improved stores for existing retailers, completely new washroom facilities, large flight information screens, new seating and new lighting to create a lighter and brighter passenger environment.

Once the summer season has finished for the Airport, work will then commence during the Autumn and Winter on the next phase of improvement works costing a further £2m, which will see an expansion and redesign of the existing World Duty Free shop and improvements to other areas.

Lucy O’Shaughnessy, Liverpool John Lennon Airport’s commercial director, said: “Previous investments in a number of passenger facilities at the Airport have seen our customer satisfaction levels reach an all-time high.

“We believe these latest improvements have created a real ‘wow factor’ for passengers as we welcome them into the Departure Lounge, building on existing positive passenger feedback and further enhancing the customer experience.”

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