Bank opens flagship branch for digital banking
NatWest has opened its new flagship Liverpool city centre branch aimed at supporting customers in digital banking.
The branch on Church Street opened today (Wednesday, October 18) and has been designed to meet the needs and demands of its customers round the clock.
NatWest is offering more options for customers to choose how they conduct their banking such as online, mobile banking through the award winning mobile phone app, over the telephone, and by using ATMs and Cash Deposit Machines.
The branch also includes NatWest’s new video presentation facilities and is virtually paperless.
Free wi-fi will be available for customers in branch as well as access to iPads so customers can register and access online banking services.
Michael Burrow, managing director North Region at NatWest, said: “Our new Liverpool branch is our first completely digitally focussed branch in the country and we are delighted to welcome customers through the doors.
“With an increasing number of our customers are choosing to bank with us using their mobile phones or online, we recognise the need to provide a branch that is both digitally focussed and supports customers with their financial needs. All of our staff are tech experts who will be able to answer questions about how to use our applications and the different ways customers can bank with us.”
