Hugh Baird College tops national employer satisfaction survey

Employers working with Hugh Baird College, in Bootle, Merseyside, are the most satisfied in the country, according to a national survey of employers who work with colleges and training providers.

The survey of almost 55,000 employers, placed Hugh Baird College as the highest-ranking Further Education College in the UK with an employer satisfaction score of 99.2%, as reported by research carried out by the Government’s Education and Skills Funding Agency.

Hugh Baird College is one of the largest training providers in the Liverpool City Region and has a long history of supporting employers of all sizes, offering an extensive range of qualifications in a broad range of subject areas.

Director of business engagement, Lynn Masterton said: “The business development team currently work with over 400 businesses across the Liverpool City Region.

“We offer advice on apprenticeships, training and funding opportunities that help businesses to develop the skills of their workforce further.

“In addition, we provide the comprehensive ongoing support that employers tell us they value.”

The findings of the survey showed that employers working in partnership with Hugh Baird College were most satisfied with the professionalism of staff delivering the training, with 81% giving the highest rating of between eight and 10.

Yana Williams, principal and chief executive at Hugh Baird College, said: “We have spent the last two years reviewing the way we work with employers. We’ve listened to what businesses want from us and have tailored our offer, support and approach accordingly.

“We’ve enhanced the way we communicate with employers and have launched an online employer portal that enables employers to monitor the development and progress of their staff.”

She added: “We’ve also adopted a more holistic approach to the advice and guidance we provide our employers.

“This means that we talk to employers about the broad range of qualifications we can provide from all areas of the college, in order to develop and upskill their workforce.

“As an organisation, from a business-to-business perspective, our goal is to provide employers with the support and customer service they deserve. The results of this survey demonstrate that, thanks to working in collaboration and listening to the business community, we are achieving this goal.”

One client, Sean Sephton, of Sovini Group’s learning and development department, said: “We have had a long-standing relationship with Hugh Baird College and over the years they have supported us with our apprenticeship recruitment in many of our trade areas, as well as the recruitment of administration apprenticeships within our head office.”

“We regularly access the college’s employer portal to review our apprentices’ attendance and college performance and we also benefit from monthly ‘keep in touch’ meetings with the business development team manager.”

“On behalf of Sovini Group, I would like to congratulate Hugh Baird College on this outstanding achievement.”