Delivery specialist wins contract from firm featured on TV’s The Apprentice

The Lumos 'smart' cycle helmets

Chorley-based eCommerce logistics specialist, fulfilmentcrowd, has been contracted to provide fulfilment services and shipping technology to Lumos, whose kickstarter-funded cycling helmet recently featured on a record-breaking episode of BBC’s The Apprentice.

Seeking an international fulfilment solution to support aggressive growth targets and a successful delivery experience to their customers, Lumos will take advantage of fulfilmentcrowd’s global partner network and shipping platform.

In response to increasing bicycle usage in urban areas and the need to protect cyclists, pedestrians and drivers alike, Lumos has developed the world’s first ‘smart’ bicycle helmet, which is app-connected and has integrated lights, hard brake and turn signals.

They can be easily recognised from a recent episode of The Apprentice and formed part of a sales figure totalling £1.2m during the episode – a winning total for the team and record for the programme.

Lee Thompson, sales and marketing director at fulfilmentcrowd, said: “It is always interesting working alongside customers who have a unique story to tell.

“Having such a strong and clever product featured in front of over six million viewers will no doubt give Lumos a huge boost. Of course, we will support them every step of the way with a super-efficient, cost effective and truly international fulfilment solution.

Steve Lau, operations director at Lumos Helmets, added: “As an innovative, high-end product, we are in need for a fulfilment solution that would meet our customers’ expectations for quality and speedy delivery. We’re excited to be working with fulfilmentcrowd to make this happen.”

Recently fulfilmentcrowd reported its most significant year yet for eCommerce sales and fulfilment activity on ‘Black Friday’.

With trading remaining high across Saturday and Sunday this year, fulfilmentcrowd found that enjoyment of this retail holiday is far from slowing.

Reflecting a record-breaking year for client wins and centre expansion, during which the company won 140 new contracts, parcel volumes on Black Friday totalled 14,300 – a significant 320% increase on 2018’s performance, in which fulfilmentcrowd dispatched 3,400 parcels on behalf of its customers.

This figure represents the launch of its international network earlier in the year, in response to the rapid growth of eCommerce markets in Europe and the USA.

Today, fulfilmentcrowd is supporting this rising number of global retailers with new, optimally located fulfilment centres spanning Germany, Holland and LA, in America.

Lee Thompson said: “By 2040, it is thought that 95% of purchases will be facilitated by eCommerce and this growing shift in consumer behaviour is clearly reflected in the performance of our clients this Black Friday weekend.”