Mailing specialist delivers its latest acquisition
Bury-based The Mailing Room has completed its latest acquisition – for an undisclosed sum – buying Dunstable-based Digital Post Solutions (DPS) and adding around 40% to its growing user base.
One of the DPS joint founders, Terry Smart, is taking retirement, although his co-founder, Mark Steele, and fellow director, James Johnson, are joining TMR to help grow the newly-amalgamated business and integrate the Bedfordshire firm’s accounts into the organisation.
Members of the DPS service and operations team, including operations manager Peter Thompson and account manager David Smith are also switching to TMR, ensuring continuity of service.
Currently celebrating its 21st anniversary, TMR has pursued this important deal for some time, since it was felt there was a good fit between both organisations’ operating styles, each with a strong emphasis on customer support, dedicated account management and state-of-the-art mailroom technology.
Apart from adding considerable market know-how and expertise, the deal brings a substantial tranche of user installations, still more in-depth knowledge of automated folder-inserter systems and greater market presence within the Home Counties and M25 corridor.
Now, with a market foothold throughout the country, TMR has developed a strong portfolio of mailroom supplies and services, filling a gap between proprietary manufacturers and the nation’s business customers.
Its customer database will now exceed 7,500 accounts, embracing private, public and voluntary sector organisations, multinational corporations, government agencies, local authorities and enterprising SME’s.
“Although digital substitution of letters and cards has impacted on the domestic postal market, the business sector is still holding up well,” said The Mailing Room’s Group managing dirctor, and former Lancashire cricketer, Ian Davidson.
“Mail is seen as a medium of authority in the business world, for circulating invoices, membership drives, electoral notices, confidential healthcare information and the like, while commercial emails have been hampered by the impact of GDPR and the need to obtain consent.
“At the same time Royal Mail parcel traffic has risen almost six per cent and more independent carriers are entering the market.
“So, with parcel shipping volumes on the rise, multi-carrier usage the norm, and increasing shipping fees and size ratings, hard-pressed business users need technology that takes the guesswork out of parcel and package shipping.”
This is the fourth acquisition the business has completed in the past two years.
In March 2018 it bought MailServe and its sister company Monsters Ink in Sussex, five months later it acquired Franking Direct, of Brentwood, Essex, and last August it added GEM UK Mailing Solutions, in Tarleton, near Preston, to its operations.
