Council awards three-year £33m housing maintenance and repairs contract

Vauxhall Court residential site
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Energy, services and regeneration company, ENGIE, has secured a three-year contract with Manchester City Council, to provide repair and maintenance services to more than 13,000 council-owned homes in the city, in a deal worth in excess of £33m.

ENGIE will partner with both the council and Northwards Housing – the not-for-profit ALMO (arms length management organisation) that oversees council homes across North Manchester – to provide a full service for planned preventative and reactive maintenance, repairs, voids and adaptions.

The contract will commence on April 3, 2021, and will see the transfer of more than 100 employees from the incumbent service provider.

John Haynes, regional managing director for ENGIE UK & Ireland, said: “Manchester City Council and Northwards are fully committed to offering safe, affordable and energy-efficient homes to residents and we’re delighted to be supporting them in achieving this ambition.

“TUPE’d staff members will be fully supported throughout the process and we look forward to offering further training and employment opportunities for people in the region as our relationship with the council and Northwards advances.”

ENGIE has a strong and established partnership with Manchester City Council, already delivering repairs and maintenance services to more than 400 council buildings across the city and undertaking a variety of regeneration, construction and energy efficiency projects, including electric vehicle infrastructure to support the expansion of the electric fleet.

Cllr Suzanne Richards, Manchester City Council’s executive member for housing and regeneration, said: “Repairs and maintenance represent one of the key issues for our tenants and it’s vital it’s done right. We look forward to working closely with ENGIE over the next few years to ensure we have a service that can react and respond quickly to issues raised and deliver a trusted service to residents.”

Andy Plant, director of property services at Northwards Housing, said: “ENGIE impressed us with their commitment to delivering social value and their efforts to reduce carbon. We look forward to working with them to deliver an improved repairs service to north Manchester’s council homes.”

ENGIE’s contract has a six-year maximum contract term – a three-year initial period, with the option of a further three-year extension.

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