Food courier to create more than 1,500 jobs in latest city roll-out

Just Eat plans to create more than 1,500 jobs in Liverpool by the end of the year as part of its expansion of the new UK agency worker model for couriers.

Liverpool is the third city in the UK in which Just Eat is offering the new model, following its launch in London in November 2020 and Birmingham in February.

The move has already created almost 2,000 jobs and will continue to be rolled out to further cities.

All couriers contracted through this model are entitled to hourly pay, minimum/living wage, pension contributions and certain statutory benefits including holiday pay and sick pay.

All agency workers benefit from bespoke training to deliver the best food delivery experience to both customers and restaurants.

To help protect couriers, they are covered by the relevant insurance.

Alongside this, couriers are provided with e-bikes/e-mopeds for launch, helping to reduce takeaway delivery contribution to UK emission levels.

Andrew Kenny, Just Eat UK manging director, said: “We recognise our responsibility to provide couriers with the best possible opportunities and we’re delighted that almost 2,000 jobs have already been created as part of our worker model.

“We’ve reached this milestone significantly ahead of schedule and following a positive response in London and Birmingham, we’re excited to roll this out to Liverpool, creating 1,500 more roles this year.

“We believe giving couriers access to the benefits and security associated with a model like this is the right thing to do and we’re hugely ambitious to grow this further out across the UK.”

Couriers will have the option to operate from a central hub, a space which they can also use to take breaks.

Before heading out on their shifts, they’ll be provided with branded clothing and equipment to boost brand visibility, while also helping Just Eat to further improve the service it offers to restaurants and consumers and supporting the business’s strong growth for this year and beyond.

Just Eat operates this model across 150 European cities.

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