Zen’s the pick of the bunch again

INDEPENDENT North West company Zen Internet has received another major honour for its quality and customer service.

The Rochdale-based firm has been awarded Recommended Broadband Provider status by influential consumer magazine Which?, after topping the satisfaction tables once again.

Zen was awarded five stars for customer service, reliability and connection speed.
Unlike some other awards, it is not possible to put a company forward for this accolade.  Zen has topped the satisfaction tables at Which? for the last six years.

The survey was based on results of an online survey of nearly 10,000 Which? members with home broadband. The customer satisfaction score (as a percentage) is based on overall satisfaction and their likelihood to recommend the ISP to a friend.

The company, which competes against the likes of BT and TalkTalk, has recently launched a new telephone line service, Home Talk and Business Talk.