People: British Business Bank; Chosen Home

Tracy Sherratt, new UKN Senior Manager for the West Midlands at the British Business Bank

The British Business Bank has appointed Tracy Sherratt to its UK Network team, as senior manager for the West Midlands.

Sherratt will represent the British Business Bank in the region, working closely with funding delivery partners, business development agencies and other organisations across the small business finance landscape to improve access to financial support.

Having worked in the financial services sector supporting smaller businesses for 13 years, including ten years with Barclays Bank, Sherratt most recently held the position of Business Development Manager at BCRS Business Loans.

Tracy Sherratt, UKN Senior Manager for the West Midlands at the British Business Bank said: “As many companies continue to face challenges in the current climate, access to finance is fundamental for supporting smaller businesses in the region and enabling them to reach their full potential.

“I’m looking forward to continuing to work closely with the region’s smaller business community to help them access the finance they need and in turn reduce some of the imbalances that exist in access to finance across the UK.”

Dr Sophie Dale-Black, UK Network Director, Midlands at the British Business Bank, said: “Tracy is a great addition to the UK Network team, bringing a wealth of knowledge and first-hand experience of the West Midlands business landscape. She will help drive the Bank’s operations in the West Midlands and will be a key representative of the Bank on the ground”.

Christopher Stuart, new sales consultant at Chosen Home

Estate agency Chosen Home has continued its expansion plans with the appointment of sales consultant Christopher Stuart.

Stuart, who formerly operated his own estate agency, brings years of retail and property experience within the Sutton Coldfield area.

Nicki Ash, director of Chosen Home, said: “It has been almost two years since we officially launched the business, and we’re proud of the way our reputation has grown, resulting in an increasing number of listings – we recently secured our 100th – and a growing demand for our services.

“We liked (Christopher’s) professional yet friendly attitude, and we were particularly impressed with the emphasis he placed on providing excellent customer service – something we’ve placed paramount importance on from day one. In short he was the perfect fit, and we are thrilled that he has agreed to become part of the Chosen Few.

Stuart said: “My background was initially in senior retail management, where I spent 18 years working for a range of designer brands including Michael Kors and Christian Louboutin, which is where I became a stickler for first class customer service.

“An exceptional customer experience was of the utmost importance within those roles, and that was something that I grew to expect across every business I engaged with.

“About ten years ago I started buying, renovating and selling properties in the Sutton Coldfield area. I found my experiences with estate agents, both as a vendor and a buyer, incredibly underwhelming, and as a result, I found myself thinking what I would do differently in their shoes, which ultimately led to me setting up as an agent myself.

“When Chosen Home launched in 2020, I was instantly drawn to them as they were doing everything I thought an outstanding agent should. I loved their approach, their proactive and friendly attitude, and above all, their first-class customer service. I respected them as agents, and when the team mooted the idea a couple of months ago of my joining their ranks, I was excited to be a part of it”.

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